Services
A Customer Service Representative that works with you instead of for you
Our Services
A seasoned bookkeeper expert on the platforms you use helps manage all your accounting from managing accounts receivables, accounts payables, commission , reconciliation and tax calculation so that you connect with your clients only to strengthen the relationship.
The most time consuming and repetitive task in a business, Order Management can easily be managed by a well experienced VA with an eye for detail. Taking over the task from creation of PO with all the correct details…
An industry experienced creative mind who understands and analyzes clients need first and then does the research to find the most attractive, trendy and suitable items for your clients to select from a spot on presentation
Virtual Assistant Services
Benefits of hiring a Customer Service Representative for tasks.
Hiring a Customer Service Representative brings a multitude of benefits to businesses. Not only does it save time and money, but it also boosts productivity by allowing entrepreneurs to focus on core tasks while delegating administrative duties. Customer Service Representatives provide flexibility, scalability, and access to diverse skill sets, all while reducing overhead costs and improving work-life balance. With professional support and expert assistance, businesses can streamline operations, increase efficiency, and ultimately achieve greater success.
Choose Package
Intelligent Customer Service Representative for Business Needs
Monthly
ONE Time Setup Fee : $1000
- 9 hours per day
- 1 Hr Break
Monthly
ONE Time Setup Fee : $1000
- 9 hours per day
- 1 Hr Break
Plans
Monthly
ONE Time Setup Fee : $1000
- 9 hours per day
- 1 Hr Break
What our
Clients are saying
5 Stars Based on 20+ Users Reviews
Thanks to AndWeSupport, I can focus on growing my business instead of handling all the administrative tasks. My VA has been an invaluable asset to our team. Thank you.
AndWeSupport's Customer Service Representative have been an integral part of our team, seamlessly handling administrative tasks and providing excellent customer support. Their professionalism and dedication have exceeded our expectations, and we're grateful for their contribution to our success.
Get Answers about our Freelance Customer Service Representative.
A Customer Service Representative assists customers by answering inquiries, resolving complaints, providing information about products or services, and ensuring overall customer satisfaction. They typically handle communications via phone, email, chat, or in-person, depending on the company’s setup.
Customer Service Representatives are trained to remain calm and empathetic when dealing with difficult customers. They listen actively, acknowledge the customer's concerns, and work to find a resolution that satisfies the customer while adhering to company policies. Escalation to a supervisor may occur if the issue cannot be resolved at their level.
Hiring a Freelance Customer Service Representative offers flexibility, cost savings, and access to a broader talent pool. Companies can scale their customer service team up or down as needed without the long-term commitment of a full-time employee, making it an efficient and cost-effective solution.
With And We Support, you will get not only single person but an entire team of professionals who will work, manage and audit all of your work.
The ‘Customer Service Representative’ will be dedicatedly working on your account and performing all of the assigned duties.
The ‘Customer Success Manager’ is responsible for auditing daily work and making sure that the work gets done seamlessly. All the completed work by the virtual assistant will be first checked by CSM to ensure zero errors.
The ‘Team Leader’ will ensure that all the tasks happening have defined and detailed SOPs and checklists and he will be your regular contact to discuss regular progress and reporting.
Every virtual assistant of And We Support goes through 3 month training process.
First month is the classroom training where the virtual assistant learns about the industry, technicalities, jargons and functioning. Here they also get mastery over all the tools and softwares used in the industry.
Second month is ‘Buddy Up’ trainnig program because we know that just the theory is not enough, you need to see the action. During this period, The ‘Virtual Assistant’ learns the practical work sitting near the person actually working and observes how actual work is done.
This month is gaining the practical knowledge, under the supervision of trainer and the already working experiences VA, the apprentice start working on practical projects to gain experience on real life projects.
You can use multiple assistants depending upon your requirements and different nature of your work / projects.
All of these assistants will be monitored and managed by your CSM and TL so you will not have to worry about managing these different VAs.
You will get detailed reports of this work and all of them will be regularly audited and all of their work will be checked on regular basis.
